Hortus had the following to say about people with unkempt hair.
This is a bug fix to prevent clipping of hair through the front of the helmet.
We currently do not have the capability to turn off part of an avatar's hair, it's all or nothing and the item designers make a decision on which one is most attractive to the largest number of hairstyles.
If your particular hairstyle does not look appropriate with the helmet then I would suggest turning the helmet off in your options menu.
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